Our Approach to Safer Gambling at PartyPoker
Millions of players play poker for entertainment without any issue, but for a smaller group, it can turn into something that causes real harm. The responsibility to reduce that risk, and to help players get support when they need it, sits at the center of how the platform’s safer gambling tools are designed and offered.
Setting Personal Deposit Limits
A deposit limit can be set on a daily, weekly, or monthly basis, giving a player direct control over how much goes into the account within a given period. Lowering an existing limit takes effect right away, while raising one requires extra confirmation and only becomes active after 24 hours. That delay is intentional, giving a player time to reconsider an increase rather than applying it instantly.
Taking a Time-Out or Cool-Off Period
A time-out offers a short, defined break from the account, running anywhere from a single day up to six weeks. Once the chosen period ends, the account reopens automatically, with no extra step required to resume play. During the time-out itself, deposits and gameplay are both switched off entirely.
Self-Exclusion From Your Account
Self-exclusion goes further than a time-out, built as a joint commitment between the player and the platform rather than a setting that quietly expires. It runs for a minimum of 6 months and can extend all the way to an indefinite period. While it’s active, deposits and play are both blocked, and the account is also removed from targeted marketing communications.
| Option | Duration | How It Ends |
| Time-out / cool-off | 1 day up to 6 weeks | Reopens automatically |
| Self-exclusion | Minimum 6 months, up to indefinite | Requires contacting support after the minimum period |
Extending or Managing an Existing Exclusion
A player already under self-exclusion who wants to extend that period can do so by contacting the responsible gaming team directly rather than waiting for the original period to run out. The same applies to someone who doesn’t currently hold an account but still wants to be excluded from future signups; that request goes through the same channel.
Other Sources of Support
Beyond the account-level tools, parental control software such as Cybersitter or NetNanny can block access to gambling sites entirely, which is useful for a shared or family device. Independent organizations focused on gambling support are also available for anyone who wants outside guidance beyond what the account settings alone can offer.